Goodyear brand spectrum
Site of Goodyear current company -
http://www.brand-up.com
Value vs. behaviour
Value guide behaviour, particulary in novel situations
Fundumental difference between product branding and service branding
Functional values in service branding do not just relate to what was delivered, but to how it is delivered.
Value - definition
VALUE - "an enduring belief that a specific modeof conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence" Rokeach (1973)
Universal human needs
THE 15 UNIVERSAL NEEDS
- Well-being
- Security
- Respect
- Individuality
- Knowledge
- Love
- Belonging
- Self-indulgence
- Fun
- Leadership
- Harmony
- Control
- Tradition
- Attractiveness
- Freedom
Source: A Journey to the Centre of the Earth. An understanding of consumers' universal needs.
Nic HallResearch International, United Kingdom. WARC
Michael Porter
Porter Institute for Strategy and Competitiveness
http://www.isc.hbs.edu/
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